Question:

Help! MySats lost my work after requiring me to login again!

(Last edited: Saturday, 5 July 2014, 8:43 AM)
Answer:

It can be very frustrating to lose an assignment.  It has happened to all of us, whether it is the result of a power failure, the infamous Windows "blue screen of death", or a dear kitty cat chewing on your power cord.  Whatever the cause, it is very disheartening.

As far as MySats is concerned here are some steps you can take to make sure this doesn't happen to you.  MySats will require you to login again after 4 hours of inactivity, by which we mean page loads.  So if you are typing an assignment, take a break, come back 4 hours later, finish up and submit, you will find that MySats wants you to login again!  The unfortunate result is that you will likely lose what you have just typed.  

You will also be required to authenticate (login again) if you begin your session in one location then move to another location (with a different IP address- like a cafe or something).  This is required for security reasons.

If you anticipate doing either of the above, it is highly advisable that you type your work in a word processor and then paste into the text box.  Make sure you use this icon to paste anything from Word paste from word. This will ensure you do not have issues with formatting.

And remember, you can still lose work from your word processor if you do not save it often!  It has been said, "Jesus saves, and so should you..." So, save your work and avoid heartbreak.

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