Question:

Help! MySats lost my work after requiring me to login again!

(Last edited: Monday, 4 November 2019, 10:37 AM)
Answer:

It can be very frustrating to lose work you are in the process of completing.  It has happened to all of us, whether it is the result of a power failure, the infamous Windows "blue screen of death", or a dear kitty cat chewing on your power cord.  Whatever the cause, it is very disheartening.

You will be required to login again for the following reasons:-

  • After four hours of inactivity
  • You close the browser window or your internet crashes
  • You change to a different device or location

If you anticipate doing either of the above, it is highly advisable that you type your work in a word processor and then paste in the text box.  Make sure you use this icon  Import Word file  to paste anything from Word, so as to ensure you do not have any issues with formatting.

And remember, you can still lose work from your word processor if you do not save it often!  It has been said, "Jesus saves, and so should you..." So, save your work and avoid heartbreak.

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