Frequently Asked Questions


Come here to find answers to commonly asked questions.  Use the search box below to find answers to your questions. For example, if you are trying to find out about your marks within a course you might search for "grades", "marks", "results", etc.  You may also select from one of the listed categories to see all the entries pertaining to that subject.  If there is a question you do not see listed, you may be best served by asking in the forums.  We will try to update the questions here regularly based on those showing up in the forums.

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I

Question:

I stopped getting forum notifications. What can I do to fix it?

(Last edited: Thursday, 14 May 2015, 2:17 PM)
Answer:

If you suddenly discover that you are not receiving our emails, make sure you check that your email on file is current.  You can do this by editing your profile.  Click the user menu on the top right > click preferences > edit profile.   (see how here).

If there is an old email on file which you are no longer using, make sure you provide your new address and confirm it using the link that will be sent.

If your email has not changed, but mail from our system has suddenly stopped, make sure you have our address (noreply@sats.edu.za) stored in your address book to prevent any spam protection features from trapping our emails.

Finally, if you have done all the above and still do not receive our mail, try contacting us using the "Email us" or "Live Help" links at the top of the MySats webpage.  We monitor bounced emails closely, so we may be able to help.


Question:

In what formats can I take my study materials?

(Last edited: Tuesday, 10 June 2014, 3:02 PM)
Answer:

We offer our distance learning courses in e-learning format only.  Students residing in South Africa may purchase their workbook(s) in printed format. However, all assessments must be uploaded onto the MySats site regardless of the format of the workbook.  The price of the printed workbook includes the courier delivery fee.


Question:

Is SATS accredited?

(Last edited: Wednesday, 30 May 2018, 10:30 AM)
Answer:

All of our programmes are accredited and registered. In South Africa, in order for an institution to operate legally, three processes are needed:

  1. The programmes need to be accredited by the Council on Higher Education. The private institutions were the first to undergo these evaluations and their results were announced on 5 Dec 2002. State institutions now undergo exactly the same processes and are subject to exactly the same criteria. With that in mind a degree from SATS has to meet the same stringent standards as a degree from the traditional state universities.
  2. The Registrar of Private Higher Education Institutions then has to register the institution and will look at factors such as financial sustainability.
  3. Each programme must then be registered on the National Qualifications Framework.

Under the new educational dispensation, the intention of the government is that the qualifications which meet all of the above should be nationally and internationally comparable and the credits earned at such institutions should be portable. We are absolutely sure that our qualifications will match those of any other institution in South Africa and that, as such, they should be accepted both locally and internationally. Having said that, other institutions are not obliged to accept anyone.

The South African Theological Seminary is registered by the Department of Education (registration number 2001/HE08/005) and accredited by the Council on Higher Education to offer the following programmes:

  • Higher Certificate in Christian Life
  • Higher Certificate in Christian Counselling
  • Higher Certificate in Worship Studies
  • Diploma in Biblical Studies
  • Bachelor of Theology
  • Master of Theology
  • Doctor of Philosophy in Theology

SATS is registered as a Section 21 company, registration number 2002/005184/08